This is page numbers 1525 - 1578 of the Hansard for the 12th Assembly, 7th Session. The original version can be accessed on the Legislative Assembly's website or by contacting the Legislative Assembly Library. The word of the day was language.

Topics

Question 679-12(7): Medical Travel Costs For Seniors
Item 6: Oral Questions

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The Speaker Samuel Gargan

Minister of Health and Social Services, Ms. Cournoyea.

Return To Question 679-12(7): Medical Travel Costs For Seniors
Question 679-12(7): Medical Travel Costs For Seniors
Item 6: Oral Questions

June 22nd, 1995

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Nellie Cournoyea Nunakput

Mr. Speaker, I have recently received a series of questions from seniors on this matter. There are a number of issues they have raised and want clarification on, but I have not been able to look at all the issues they've identified or to get an analysis of the impact of the changes we are making on seniors. We're presently working on that and I will be in a better situation to answer, once I've made the analysis on the impacts, if there are any. Mr. Speaker, there are some changes that have been made and we will try to address the number of issues the seniors have presented. Therefore, I'm not in a position to answer in detail whether all the issues are legitimate and to what extent there will be impacts on seniors, but I will make a commitment to deal with it as quickly as possible. Thank you, Mr. Speaker.

Return To Question 679-12(7): Medical Travel Costs For Seniors
Question 679-12(7): Medical Travel Costs For Seniors
Item 6: Oral Questions

Page 1535

The Speaker Samuel Gargan

Thank you. Supplementary, Mr. Whitford.

Supplementary To Question 679-12(7): Medical Travel Costs For Seniors
Question 679-12(7): Medical Travel Costs For Seniors
Item 6: Oral Questions

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Tony Whitford Yellowknife South

Thank you, Mr. Speaker. Mr. Speaker, this concern is not only with the Department of Health and Social Services, but there are also concerns from seniors regarding departments such as Transportation and Municipal and Community Affairs where there are a numbers of different programs now being assessed fees. I would like to ask the Minister if she would assure this House that all the government initiatives that deal with seniors will be conveyed to seniors before they are surprised at the ticket booths and government offices they have to deal with. Could she assure that there will be some communication before they end up experiencing these initiatives first hand?

Supplementary To Question 679-12(7): Medical Travel Costs For Seniors
Question 679-12(7): Medical Travel Costs For Seniors
Item 6: Oral Questions

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The Speaker Samuel Gargan

Ms. Cournoyea.

Further Return To Question 679-12(7): Medical Travel Costs For Seniors
Question 679-12(7): Medical Travel Costs For Seniors
Item 6: Oral Questions

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Nellie Cournoyea Nunakput

Mr. Speaker, I've made a commitment to the seniors and I will make a commitment to this House that we will move on the matter as quickly as possible to ensure that when changes are made, communications get out early. I can make that commitment, Mr. Speaker.

Further Return To Question 679-12(7): Medical Travel Costs For Seniors
Question 679-12(7): Medical Travel Costs For Seniors
Item 6: Oral Questions

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The Speaker Samuel Gargan

Thank you. Item 6, oral questions. Mr. Dent.

Question 680-12(7): Delay In Response From Labour Standards Division
Item 6: Oral Questions

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Charles Dent Yellowknife Frame Lake

Thank you, Mr. Speaker. Mr. Speaker, on June 6th when I asked the Minister of Safety and Public Services about why it was taking so long for a constituent's complaint to be dealt with by the labour services people, the Minister advised that he would look into the problem and get back to us. I was wondering if the Minister has a reply yet to that question.

Question 680-12(7): Delay In Response From Labour Standards Division
Item 6: Oral Questions

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The Speaker Samuel Gargan

Minister of Safety and Public Services, Mr. Nerysoo.

Return To Question 680-12(7): Delay In Response From Labour Standards Division
Question 680-12(7): Delay In Response From Labour Standards Division
Item 6: Oral Questions

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Richard Nerysoo Mackenzie Delta

Thank you, Mr. Speaker. I can advise that, in general, labour standards disputes take various lengths of time to resolve. Claims require a certain amount of communication between both the employer and employee, a process which can be more complicated if either or both the employee and employer reside outside of the Northwest Territories. The length of time for investigation and resolution is also determined by their complexity and, therefore, it is difficult to determine whether or not a matter will be resolved in a timely fashion or will take an extended period of time to address and resolve.

Return To Question 680-12(7): Delay In Response From Labour Standards Division
Question 680-12(7): Delay In Response From Labour Standards Division
Item 6: Oral Questions

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The Speaker Samuel Gargan

Supplementary, Mr. Dent.

Supplementary To Question 680-12(7): Delay In Response From Labour Standards Division
Question 680-12(7): Delay In Response From Labour Standards Division
Item 6: Oral Questions

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Charles Dent Yellowknife Frame Lake

Thank you, Mr. Speaker. The main problem that I brought up on June 6th was that a complaint had not even been actioned. The first steps have not been taken in the complaint for over six months. In fact, it appeared that there were some complaints that were almost a year old, and the investigation into the complaint had not even started. So the question was not about the length of time it takes to resolve an issue once the information is being sought; the concern that was being expressed, Mr. Speaker, was that it was taking too long to even get started on it. Can the Minister advise us if we have been able to deal with the delay in getting started on investigations?

Supplementary To Question 680-12(7): Delay In Response From Labour Standards Division
Question 680-12(7): Delay In Response From Labour Standards Division
Item 6: Oral Questions

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The Speaker Samuel Gargan

Mr. Nerysoo.

Further Return To Question 680-12(7): Delay In Response From Labour Standards Division
Question 680-12(7): Delay In Response From Labour Standards Division
Item 6: Oral Questions

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Richard Nerysoo Mackenzie Delta

Thank you, Mr. Speaker. Yes, we will try to resolve that matter, so we can bring to a conclusion, or at least bring about the investigation into the claims in a much more timely fashion. Thank you, Mr. Speaker.

Further Return To Question 680-12(7): Delay In Response From Labour Standards Division
Question 680-12(7): Delay In Response From Labour Standards Division
Item 6: Oral Questions

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The Speaker Samuel Gargan

Item 6, oral questions. Mr. Whitford.