Thank you, Mr. Chair. Usually when we get a constituency issue, we start that process of trying to find a solution on the same day. In some cases, we will need more information, and if we cannot get it out of the Member, in some cases, the Member will share the constituent's phone number with us, or the person, and we will follow up with them directly. In some cases, the constituent just needs to go back to their caseworker or the regional staff to find a solution. If timeline is urgency, we do mark it down as a priority, and try to get the information as quickly as possible, but we look at every avenue to find a solution for the constituent, and that means working with the Member very closely, and in some cases, working with the constituent. The office does try to get a solution as quickly as possible. Thank you, Mr. Chair.
Alfred Moses on Mr. Simpson's Question
On October 5th, 2017. See this statement in context.
Mr. Simpson's Question
Members' Questions for Ministers
October 4th, 2017
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