Thank you, Mr. Chair. Mr. Chair, a few of the Ministers touched on this earlier, but I want to address this question to everyone regardless. It is about how Ministers deal with constituency issues. There are some Ministers who I know that, when I have a legitimate constituency concern, they are going to treat it as a priority. For example, I have had many constituency issues related to education. I have come to trust that Minister Moses' office will deal with these issues immediately, and they will be solved even if that means going above and beyond and finding creative solutions.

For some MLAs, the way Ministers handle constituency issues might not seem like an important consideration for a Mid-Term Review, so this might seem like a softball question, but I have seen the positive and direct impact that assistance from Ministers' offices can have on a constituent's life. However, sometimes I will not hear back from a Minister for weeks on an issue. I am not even sure if they read the e-mails I send or the ones that are sent back to me from their offices. I often feel like I am getting a boilerplate response, and there is no effort put in on the part of the Minister. Ministerial assistance and engagement with constituency issues also educates Ministers about the issues that our residents are facing. If I bring the same type of issue over and over again, and it just gets forwarded on to the department and whatever comes back is rubberstamped, then that Minister does not see what is going on on the ground and how their policies could be changed to better serve residents.

I want to know: when a constituency issue is brought to a Minister's office, what is the policy for dealing with it? For example, do Ministers even read the e-mails we send? Do they read the responses from the department? Do they ever send the response back saying they want something better? I would like to hear each Minister's step-by-step process. Thank you, Mr. Chair.