Thank you, Mr. Chairman. I guess in hearing this report read and in considering what kind of a person would be hired to be an ombudsman, I would like to ask the committee, who have obviously worked very hard on this issue, what could the ombudsman do that a Member of this Legislative Assembly could not do with the powers, resources and staff which are now available to a Member of this Assembly? Specifically, Mr. Chairman, the committee cited on page 41, "several specific examples were presented to the standing committee detailing situations where the interventions of an ombudsman would have been beneficial, and also examples where organizations had to become involved to assist individuals to deal with their complaints against the government." I have two questions, one is, could I have some more information about the specific examples where an ombudsman would have been able to help? Secondly, I would like to hear more about organizations which have been forced to assist individuals. What I am curious about is, could the individuals' Legislative Assembly representative not have been involved, and was the MLA not involved and if not why not? Those are my questions, Mr. Chairman. Thank you.