Thank you, Madam Speaker. I think it was clearly recognized at the time when we appointed the new board and, in particular, the new chairman, Mr. Gilmour, that perhaps our public relations, if you want, or our information strategy was somewhat weak, particularly out of the larger centres where you have large mining developments or organized labour developments.

So there is a communications strategy in place right now which Mr. Gilmour and others are working on in terms of newsletters and information out into the regions. We are working with the Department of Safety and Public Services in trying to bring forward our safety education programs. When the safety education program people get into the communities, they also distribute information about how to move forward a claim, a dispute or whatever.

At a practical level, when a worker is injured and he goes to the nursing station, it is automatic, or it is supposed to be automatic, that the nursing station would then fill in a WCB accident report. That then clicks into the system and churns out the appropriate paper necessary for that claimant to be taken care of. Thank you.