Thank you, Mr. Speaker. My statement today, is in regards the service that is available through Stanton Hospital. Mr. Speaker, the other day I made a statement concerning eye glasses. My intent, Mr. Speaker, was to try to fix the problem, wherever it may be, whether it is through the prescriptions, the dispensing of the prescriptions, or if it happens to be the people who make the glasses down south, or whatever. I have tried different means of getting some action prior to that, but there was one avenue that I was not aware of, and I would like to make the public aware of that today.

When people deal with health care professionals and facilities, it can be an intimidating thing, particularly for people who do not work in offices. They may be unhappy with how they were treated, or they do not understand why some things were done. Stanton Hospital recognizes this, and they recognize that patients and families may have questions, but do not know where to find the answers or that they may have a complaint to register. To help the general public, Stanton has appointed a patient representative back around 1993 or so, and patients or their families who have questions or concerns can go to this representative. They can raise questions about the hospital itself, its various clinics, or its staff. The patient representative tries to help in a way that is easy for the patient or the family. The current representative is Heather Chang, and she can be contacted in person at the hospital or else you can call a toll free number which is 1-800-661-0896, or you can reach her by letter at Stanton Hospital. She will do what she can to try to help you. Each and every concern is followed up, and additionally a summary of concerns is given to the board and a quality management committee regularly. This is how the hospital has responded to try to listen and to improve its service. Mr. Speaker, I seek unanimous consent to conclude my statement.