Thank you, Mr. Chairman. First level means a grievance that is dealt with by the supervisor level position in the department. Second level grievances get escalated to the deputy minister level or deputy head level of the department or the board and third level grievances are dealt with at the chairman to the Financial Management Board level.
Mr. Voytilla on Item 19: Consideration In Committee Of The Whole Of Bills And Other Matters
In the Legislative Assembly on February 6th, 1997. See this statement in context.
Item 19: Consideration In Committee Of The Whole Of Bills And Other Matters
Item 19: Consideration In Committee Of The Whole Of Bills And Other Matters
February 5th, 1997
Page 455
Voytilla
See context to find out what was said next.