Thank you, Mr. Chairman. A number of changes have taken place. We did produce the manual for student financial assistance. I believe it was the first, and yes, it was long. It can use improvement, no doubt. It is also available on the web site, which students can access. The voice response system did have some problems with it, there is no doubt. That is an area that we have corrected.

There are a number of administrative areas that were brought to our attention that the department has been responding to. I have been meeting with the deputy minister to ensure that these issues that were brought to my attention were addressed. I believe that they have been addressed. Thank you.