Thank you, Mr. Speaker. The effort has been, and I believe it has been the approach for some years, to provide the responsibility or make the income support client responsible for handling their own affairs. That is partially by choice, of course, by the clients too. So we try to ensure that is carried throughout the system.

I think the Member may have a point there, of what is it we can do on our part to assist clients. Certainly in the case of social housing, we have our department, the Housing Corporation, to turn to. In the case of private housing, I believe what the process is where we could assist and make some suggestions and have a handout sheet that we could provide to income support clients of the process they can follow in the event that they have problems.

For example, if they do have complaints about their tenancy, they need to turn to the rental officer that is available. I think clients need to know that and how to proceed. Thank you.