Thank you, Mr. Chairman. The software is a bit more sophisticated than that. It does track calls, it logs calls, it gives the help desk a mechanism for forwarding on work orders and call requests. So it is a very sophisticated package to be able to efficiently take the incoming calls, manage them, assign them and follow up on them in an efficient way.
Mr. Voytilla on Committee Motion To Amend Committee Motion 79-14(6), Carried
In the Legislative Assembly on March 13th, 2003. See this statement in context.
Committee Motion To Amend Committee Motion 79-14(6), Carried
Item 19: Consideration In Committee Of The Whole Of Bills And Other Matters
March 13th, 2003
Page 774
Voytilla
See context to find out what was said next.