Thank you, Madam Chair. We are doing a number of things. As the focus is kind of shifting over largely to homeownership as a result of increased employment opportunities across the North, we've always had a counselling component within the LHOs. The tenant relations officers are expected to do counselling. For the most part, the development of the counselling skills has been...We could improve. The positions are mainly given to people with qualifications mostly at the college diploma level. We have provided direction to our officials to look at the appropriate workshops and courses we can provide to our staff, our managers and our tenant relations officers with a focus on financial counselling and life skills. We don't expect our people to become licensed counsellors, but we want them to be able to provide general counselling and basic life skills advice. We plan to also improve our assessment and discussions at the front end with our clients when they come to talk to us. We want to make sure our clients are fully aware of what you are getting into.
We've also incorporated a new program called a supported lease program where there is a period of time where the clients can move into a facility or a house and they're coached in ways of what it would cost in terms of operating a facility and also budgeting. So there is an attempt right now to increase that whole aspect. It's important for us. We want to see people moving more towards homeownership. We have direction. We are
taking the Auditor General's report as direction and also direction from the previous Social Programs committee where we have to increase our collections and we have to ensure that all our tenants and all our clients are fully aware of what the rules for public housing, the rules for homeownership are. So that's the focus right now for us. Thank you.