Thank you, Mr. Chairman. I think my first question under the legal aid umbrella is have we established any type of wait time benchmarks for providing services? I'm talking about obviously you can't speed justice up. I mean, by assuming that we'll put it through the meat grinder and make it go faster, but the fact is real contact, real service is doing something on someone's case. So have we established some type of wait times on that as some type of benchmark so we know that we're providing a fair and reasonable service and if we haven't, why have we not considered something along those lines? Thank you, Mr. Chairman.