Yes, thank you, Mr. Speaker. Mr. Speaker, I guess if the focus has been on old files, it obviously hasn't been on customer service to both our employees, the public, people who are applying for jobs, because that lack of customer service is very, very evident to the people I've been speaking with, Mr. Speaker. Just in terms of records of employment, let's just look at that for a second here. I'm wondering if the Minister's aware that by legislation you're supposed to supply a record of employment to an employee within 10 days. I'm wondering if the government has some special deal concocted so that they can break the rules that they have in place on supplying records of employment, because, Mr. Speaker, it happens every day. People wait for records of employment for up to eight weeks, and I want the Minister to answer why. Thank you.