Thank you, Mr. Speaker. Mr. Speaker, I've tried on a number of occasions to answer why. The Member obviously doesn't like the response. Yes, I am aware that the record of employment sections

that require us to have that available to the employee in a matter of days. So the fact is yes, we know we've failed in that area and that's why we're doing this work, is to change the way we do things, to make sure that a file when it starts gets processed through the departments and comes to HR with the accurate information so we can give that record of employment to the employees that are moving on. There's a lot of work that needs to be done; we recognize that. In fact, the old files, a number of those we've cleared up totally on some of the backlogs. There's other areas we need to further do improvement on, and that's what we're doing now. When we did the amalgamation, pulled the staff in, they were still doing systems and processes that are tied to a way that was not efficient and effective. We recognize that. That's why we've gone out and got the contract, and we're starting to implement some of those changes to get the people, our past employees, the information that they need to move on. Thank you.