Briefly, Mr. Chairman, I just want to back up the discussion or the point we are making on the delivery on the Public Housing Subsidy Program has suffered this problem early in its implementation and it continues, and that is the tenants have to turn their cost and monthly expense reports to the income support officer. This, from my understanding, seems to be where a lot of the hold-up is. The front-line people at the income support offices were processing the rental and the cost information in order for the tenant to satisfy the housing authority; something of that nature. I think with some recent information I had through the rentals officer is that their caseload is about triple what it has been and it's almost entirely due to this administrative snag and the lags that people have in clearing their information and then in terms of falling behind in their rent. It does not seem to be the spending or the money management habits of people change, rather it's the habits of how our system has changed.
Mr. Chairman, I do want to support the Minister in holding the line to the policies and administering this program and I think in a more responsible way. That's why I support the transition of this part of the program from the Housing Corporation to ECE because, as the Minister explained, it was so diversified across the Housing Corporation's system that we were losing some control. It needed to be somewhat centralized again. So I want to see the idea continue that we can do a better job of implementing this, but I think there is something on the customer service side that we may be missing in this. I hope the Minister can turn his attention to it on a very quick basis.
That's my only comment, Mr. Chairman, just to back up what my colleagues have said about implementation so far.