We agree with the recommendation. Obviously when the recommendation came down, our major focus was on ensuring that we roll the training out to the existing staff to make sure that we did provide as much staff coverage as possible. It will be part of the orientation. I'm not sure it's going to always be practicable to ensure that we provide the training before they have their first contact with a client, just because of the fact that when you've got somebody new that's coming in, it's very difficult to keep them away from clients until such time as they can have the sensitivity training. However, we can make it and give direction that it be part of the initial employee orientation.