My question could be directed to any of the ministers with services directly to the public, but I'm going to focus them on the Minister of Transportation, given that my Member’s statement made specific reference to them.
I understand the value of policies and procedures. I understand why we have certain opening times such as 9 a.m. But I would suggest, in situations where weather is extreme, that it might be reasonable to open the doors and allow the people into the lobby. Policies are not written that way, and they do not allow that.
I'd like to encourage the Minister of Transportation to review the policies on when doors are opened, to ensure that people aren't standing outside in the bitter cold.