: Mr. Speaker, the on-call duty officer can certainly assist those clientele whenever a client service officer is not available due to whether it be vacation or on sick leave. So those areas and the filing system is also taken care of. There is strictly a confidentiality that every client service officer respects and takes into consideration. So whenever there’s a client that’s calling into the receptionist, the receptionist should provide assistance, support, and also the phone numbers of certain individuals that they can contact. I do believe that they should provide those services. If not, then certainly I’ll commit today to look further within my department. If there’s an issue there, we should deal with it. Mahsi.