To me it’s a function of making sure that the protocol agreements that are in place work properly. It’s also a function of education and it’s a function of developing a working arrangement that is client centred and client focused. We’re here to provide the best service we can to our clientele and I think with the community transfer delivery agents, for example, we had to provide additional funding so that the different communities that had these positions were properly funded. We made sure they’re involved and trained and well aware of all of the programs that are available through our tool kit. I think that’s the best approach to take.