Thank you, Mr. Speaker. Mr. Speaker, I have a lot of respect for the Member, but that was quite a scathing statement talking about how unresponsive I am, which makes me wonder what kind of a Member is she to wait for 18 months before she brings up an issue about her constituent.

Mr. Speaker, we work on the same floor; we work in the same building; my BlackBerry is on 24 hours a day. She knows that a simple phone call or an e-mail could have given her an update. Mr. Speaker, at the same time, her scandalous headline, she did answer her own question in that…

I want to answer the question about being responsive to constituents. We take this job very seriously. We have 2,500 people working in the department who work hard to respond, and the Member did state that this person was contacted by a staff. When they contact my office they don’t always get a direct answer from me. We respond as a system.

Mr. Speaker, wait times, without knowing the details, I can’t answer the question. I’ll take the question as notice and get the details and get back to the Member. Thank you.