Transition plans will help individuals from both within and outside of Yellowknife who have become accustomed to face-to-face contact seamlessly switch to phone and electronic services. While at Stanton I did notice an empty office right where Medical Travel used to be. Medical Travel could have been left with at least one office there to help with this transition plan.

Customer service is important and as a result I’ll be asking the Minister some questions on the move to medical travel and their change in philosophy with respect to working with their clients during question period today.