Mr. Chairman. Perhaps the more efficient way of doing it is making it a part of our service level agreements we’ve cast in...(inaudible)...some type of compromised negotiation in having the agencies that we actually negotiate directly with. In other words, the Department of Health directly negotiates and draws up service level agreements with certain groups. Why don’t we have them have these groups phone people as part of the Aftercare Program on a contiguous basis of some manner to make sure people are on track with their programming? Would it not serve some interest in everyone’s efforts, be it service agency or the government, in trying to find a way to stop them from coming back for further treatment in the future by a little proactive care? You just made the case of not doing a 1-800 number that’s not staffed 24 hours a day. I find that reasonable, but you could demand that we require a higher level of service. That could be done today if your department was willing to commit to it. Thank you.
Robert Hawkins on Consideration in Committee of the Whole of Bills and Other Matters
In the Legislative Assembly on February 9th, 2011. See this statement in context.
Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters
February 8th, 2011
See context to find out what was said next.