This is page numbers 5853 - 5902 of the Hansard for the 16th Assembly, 5th Session. The original version can be accessed on the Legislative Assembly's website or by contacting the Legislative Assembly Library. The word of the day was program.

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Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Wendy Bisaro

Wendy Bisaro Frame Lake

Thank you, Mr. Chairman. I want to echo some of the comments that have already been made. I want to first talk about the income security reform that’s been mentioned. I think we talked about it the other day, but I see this as a great opportunity to do things cross-departmentally. I was pleased to hear the Minister mention the Anti-Poverty Strategy and that that’s kind of in his sights, I guess, as they look at income security.

I look at the description from the business plans and it says that the department administers a range of programs addressing cost of living issues, encouraging homeownership, ensuring access to health education, et cetera. I mentioned the other day and I’ll mention it again, I think that the relationship between income security and housing is one that is probably the most difficult for our residents when they try to access either income security or housing. They are co-related, they have to exist together.

Mr. Bromley talked about some of the red tape and the difficulties that people encounter when they’re filling out forms. I echo those sentiments. I’ve had the same sort of comments from constituents that it is not an easy process to get either income security and/or housing. I’ve spoken before, it was some time ago now that I made a statement about the lack of a customer service attitude within income security, the whole division. It’s not everybody, but certainly I think it’s something that does not exist. We have too many of our clients who are approaching in kind of a weakened state, for lack of a better way of putting it. They are not treated to good customer service. I think our staff sort of expect them to be a little more on the ball than maybe they are and very often I think they are totally intimidated by the whole process of filling out forms, no, this isn’t enough, you have to go back and get me more. I just think that similar to my comments about the Department of Human Resources, I think it’s every department in the government, but this area of education is one that should be very much client service and customer service-oriented. I just encourage the Minister and the department to look at that.

Customer service doesn’t only show itself in the staff. It also should be evident in our policies and procedures. That’s where Mr. Bromley was going with his talk about forms and so on. We need to enable people and encourage people and make sure that we treat them as a client, because they are. They are an internal client, but they’re a client. We have to treat them like we would want to be treated if we were going off to do the same job.

I wanted to go to Mr. Menicoche’s comments about the home heating subsidy and the difficulties there. It’s my understanding that we are establishing appeals committees in our communities, I think. At least in our regional centres. That would be something where I would think that the situation that he’s encountered with his elder probably could be dealt with through an appeal if necessary. Again that’s one more step that people have to go through. However, my question to the department at this point is: have we got the Social Assistance Appeals Committee set up and how many and where and what have we done with establishing them yet?

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

The Chair

The Chair Glen Abernethy

Thank you, Ms. Bisaro. Mr. Lafferty.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Jackson Lafferty

Jackson Lafferty Monfwi

Mahsi, Mr. Chairman. To date there are 22 committees that have been established throughout the Northwest Territories. A total of 80 people have been appointed to date.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Wendy Bisaro

Wendy Bisaro Frame Lake

That’s good to hear. Twenty-two committees. We have more than 22 communities. Are we going to have an appeals committee in each community or will there be some serviced regionally?

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Jackson Lafferty

Jackson Lafferty Monfwi

Some of the committees are also covering more than one community. Those communities that may not have an appeal committee per se are covered through these different committees.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Wendy Bisaro

Wendy Bisaro Frame Lake

Just one final question. Is this job of establishing appeals committees now done?

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

The Chair

The Chair Glen Abernethy

Thank you, Ms. Bisaro. Mr. Daniels.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Daniels

Thank you, Mr. Chairman. We tried to get appeals bodies going in each community but some are being covered off, because we couldn’t get enough interest in some communities so they’re being covered by other communities. If the interest does come forward that a community that does not have its own appeal committee in place right now, if they come forward we will certainly pursue that in terms of establishing an appeal committee if there’s interest.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

The Chair

The Chair Glen Abernethy

Thank you, Mr. Daniels. Next on my list is Mr. Beaulieu.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Tom Beaulieu

Tom Beaulieu Tu Nedhe

Thank you, Mr. Chairman. My first question is in the Child Care User Subsidy Program. Financial assistance to parents that help child care so that they can go to school. I’m wondering if the threshold of income... I guess my first question is what is the income threshold in order for students to access. I’ll just put some context to that. I’m wondering if two students on full student financial assistance would be over the threshold.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

The Chair

The Chair Glen Abernethy

Thank you, Mr. Beaulieu. Mr. Lafferty.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Jackson Lafferty

Jackson Lafferty Monfwi

The subsidy is based on the needs assessment of those individuals.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Tom Beaulieu

Tom Beaulieu Tu Nedhe

Needs assessment I’m assuming is income tested. I’m wondering if the income testing is fine. Is there any consideration for the cost of daycare or child care in that particular instance?

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Jackson Lafferty

Jackson Lafferty Monfwi

We do factor in those costs that the Member is alluding to. Part of the assessment.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Tom Beaulieu

Tom Beaulieu Tu Nedhe

I’d like to ask the Minister to review the financial thresholds on this subsidy program. I think it’s too low. I think that students that are in Aurora College from my home town are struggling with this policy. Daycare or child care costs are about $50 per day and I do not believe that they’re netting enough money to pay for that. So there’s something wrong with the system when what they’re netting from student financial assistance is lower than their daycare costs. It’s almost equivalent to their daycare costs, I would say. Individuals are forced to work part time. Which is okay, I don’t have an issue with students finding part-time work; however, with the part-time work it puts them over the income threshold. My assumption is that the income threshold is very low. I’m wondering if the Minister has any plans or incidents where this is an issue other than me bringing it up here today.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Jackson Lafferty

Jackson Lafferty Monfwi

I did state in the House that with the existing policies there have been some changes. Whenever an issue or a concern has been brought to our attention we’ll seriously look at it and if we need to make changes to our policy, then by all means we need to sit down and inform the Members that there will be some changes coming. This is an area that we as a department can also look at.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Tom Beaulieu

Tom Beaulieu Tu Nedhe

The area of income assistance, I was wondering when the last time the department looked at the -- I forget what the term is -- but you’re allowed to earn so much money. Unearned or earned income. The earned income thresholds. When was the last time the department looked at the earned income thresholds?

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

The Chair

The Chair Glen Abernethy

Thank you, Mr. Beaulieu. Mr. Lafferty. Mr. Daniels.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Daniels

Thank you, Mr. Chairman. The program has been always administered as a needs assessed program. More recently we did look at the senior’ home heating subsidy as one program under the income security area which is based on income thresholds and that one was modified a few years ago.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Tom Beaulieu

Tom Beaulieu Tu Nedhe

I wouldn’t advocate for income assistance to be increased to make it easier for people to stay on income support, but in the cases of need and cases where we want people to work their way off the system I think that increasing the earned income threshold would be a positive move towards getting people off of income support.

My third question is on the seniors’ home heating subsidy. My issue is a little bit different. It’s more of asking the department to review the adult children supporting aged and disabled family members, whether they be grandparents or parents. Right now the alternative is to move some of these elders into a home, because some of them are getting to a stage where they’re starting to forget things and not really safe to leave them alone to cook for themselves and fend for themselves. Generally day-to-day operations many widows and widowers are running households by themselves at this point. They are homeowners and they have adult children living with them. They are providing some support and so on. What I’m asking the department to do is look at the positives of that type of thing; the money that the government saves overall.

Putting someone in Woodland Manor in Hay River is a very substantial cost to this government. Although it’s to another department, it’s a very substantial cost to the government as a whole. However, having adult children living with the aged is a cost savings to the government because that person’s needs are taken care of by that adult child. However, because their income is taken into consideration, the children don’t want to stay at home and take care of their parents because their parents are going, well, if you’re here, in cases where they have to be anyway, they’ve got no choice, they lose their seniors’ home heating subsidy. My question is: would the government do some sort of feasibility assessment, or whatever we want to call it, an evaluation of actually exempting incomes of adult children that live with the aged in supporting them through their day-to-day life and see if that would be a possibility? We have many situations like that where had it not been for those adult children, many of those elders would be in homes. Very expensive. A very expensive proposition. And then, of course, I guess their homes would be either unutilized or that adult child would take over the home. But this is something that is saving the government a lot of money but it’s

not as common as it should be, because it’s pretty simple. It’s like a policy and heating fuel is very expensive. It’s very hard for them to afford it. Then the burden is on the adult child to do all these essential things for their parents or grandparents.

In addition to that, they have to then fork out some money to cover the costs of operating the unit, because the government will then claw back or not provide this particular subsidy because of the adult child’s income. Thank you.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

The Chair

The Chair Glen Abernethy

Thank you, Mr. Beaulieu. Minister Lafferty.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

Jackson Lafferty

Jackson Lafferty Monfwi

Mr. Chair, as I stated, these are areas that we continue to look into. To some degree, we have to be cautious of how we approach different areas of policy changes where if we allow adults to live in their parent’s or grandparent’s place, the individual could be earning a good wealth of income and others will follow. I’m just afraid of elders’ abuse, directly or indirectly, in the household, because it will be rent free for them. I can imagine in all the communities elders living in a household, they might have grandchildren living with them for a number of years and, to some degree, it may be best for some people, but some elders want to stay alone as well. But if an elder wants to stay alone and their adult kids want to move in at their own cost, I guess those are just some of the fears I would have. As I stated, we can look at this and see what we can come up with as a department. We need to work closely with the communities and also with the Members. Mahsi.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

The Chair

The Chair Glen Abernethy

Thank you, Minister Lafferty. Next on my list is Mr. Krutko.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

David Krutko

David Krutko Mackenzie Delta

Thank you, Mr. Chair. I too would like to talk about the seniors’ fuel subsidy program. I have to agree with Mr. Beaulieu. I think that we have to be realistic here and find ways of allowing for exemptions in certain situations where people are elderly and they’re into their 90’s. Maybe use 90 as the age level. That anybody over the age of 90 can have a family member or a relative living with them, because you’re talking about the well-being of seniors. I mean, if they’re 90 years old, they are going to need… I mean, I dealt with this situation similar to Mr. Menicoche in regard to a 96-year-old gentleman, his wife is 92. They’re independent. They own their own home. They’ve lived there all their lives, yet when family members come to visit, in most cases they come and spend the summer with them when the kids are out of school, grandkids and whatever. They go through this situation every year.

For me, the stress and the turmoil that you put these elders through, that’s elders’ abuse. I think that we should maybe look at allowing for certain exemptions to take place when you have people in certain status by way of mental ailment by way of dementia, by way of respite care, by way of there

are certain elements they may require that 24-hour home care, which if the family can provide it, it’s a benefit that you keep them there than having to send them to a long-term care facility, say, in Inuvik or having to fill a bed in a dementia centre or whatever. But if you can save the cost for the simple cost of heating their homes, it’s a cost savings to government.

I’m wondering if we can seriously consider looking at the exemptions that are offered and look at age as one of the categories that you consider for an exemption and that you allow those circumstances in those elements that I mentioned. That if you fit that category or class of person, age will be one, the other would be the ailment and the other one, you’ll be allowed to have someone live in the home regardless if it’s a family member or a relative who will be able to take care of the elder. Again, I mean, I know there used to be exemptions allowed in the past and, again, it seemed like they have disappeared, but I think we have to find a way of taking the stress that’s being put on our seniors, especially the ones who have lived out their lives in their own homes, basically have paid for it, they own it, they basically maintain it, but yet they’re at that age where they’re fragile.

I think we have to be realistic here, and we know who those people are. Those people receive the property tax exemptions. Those people are the ones that have been on the list year after year after year getting the benefit of the fuel subsidy. But because of a simple situation, like I say, someone comes and spends the summer with the family, which we all have family members. When we travel to our different communities, we’d like to have families spend time with their grandparents or their parents while they’re still with us. I think we’ve got to be realistic here and we have to allow for those types of exemptions to take place.

Again, I’d like to ask the Minister if that’s something that your department can seriously consider in light of the policies and regulations we have, to allow for these types of exemptions to be applied under those types of circumstances. Thank you.

Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters

The Chair

The Chair Bob Bromley

Thank you, Mr. Krutko. Minister Lafferty.