That is correct; we are going to avoid late payments. Those late payments in the past, again, it all depends on the case-by-case basis. It could be missing documents. It is a shared responsibility between clients and our department, the client service officers. The information I gather and also the training that is going to be happening at the end of the month is specifically to deal with the backlog, the satisfaction survey that has been conducted in the past, how client service officers deal with those clientele in a professional and positive manner. The process itself from issuing of the cheque through the Finance department, we need to expedite the process, especially during the winter months. That is the commitment I made within my department, gave the instruction to my department. We will follow through with that. Mahsi, Mr. Speaker.