Thank you, Mr. Speaker. I want to follow up with my statement and ask some questions of the Minister of Transportation. I realize the situation I mentioned in my statement may have been an anomaly. It may have been just that one day. I do have some major concerns with the fact that a callback will not be made for two days.

I’d like to first ask the Minister whether or not there is a policy with regard to voicemail and callbacks and whether or not there are guidelines for employees in terms of when they should return calls for service.