I think we can start off by determining between our renewal office in Inuvik and the department and any of the communities where there may be some complaints about applications being lost, and determine that number and then specifically deal with those individuals who may have lost applications.

I guess to the public we can do our best to try to ensure that when they do the proper thing of putting the information in the mail, that it gets to our office, and once it gets to our office that it’s handled with due care and that it’s packaged and sent for printing, and then from the printers to ensure that mailing is done through the regular system. I don’t know what else we can add to that, but we can definitely try to find out who lost applications and contact them. Thank you.