Thanks for the clarification. Maybe the term should be regional client service centre, so one would understand that they’re the same.

I wanted to just emphasize – I don’t know if I’ve made this comment, but I know it has been made to the department – in terms of regional recruitment, I think it is the intent of the department to try to mentor some people in the regions and fill vacant positions, and also for people who are retiring, to make sure the role is filled when they do retire. My understanding is the department is looking at either long-service employees or senior level employees. I would suggest that the department also consider mid-service employees and/or maybe even people who are newly entered into the job or into the department or office and people who don’t maybe necessarily have the amount of knowledge that is totally required but that they can work themselves into the job. I guess what I’m trying to suggest is we don’t limit ourselves by saying we are going to use long-service employees. That totally eliminates anybody who isn’t considered a long-service employee. I would encourage the department to look beyond maybe what the words say. If we’re going to mentor people, that we look as wide as possible and ensure that we get somebody who is backing up the position of somebody who is going to retire or try to fill a position that is currently vacant. Thank you.