Clearly, we had some growing pains as we rolled out this new approach on renewing health care cards. We do provide notification to people. We are limited in providing it to known addresses and if people move or they change their post office boxes, we may occasionally miss an individual. I don’t know the situation you’re describing and if you want to share the details with me, please, so that we can insert it into our quality assurance process to make sure that we learn from it and make sure that that type of thing doesn’t happen again. I would say that we have experienced improvement since our initial rollout and we are getting health care cards turned around in a more timely and reasonable manner.
Glen Abernethy on Consideration in Committee of the Whole of Bills and Other Matters
In the Legislative Assembly on February 21st, 2014. See this statement in context.
Consideration in Committee of the Whole of Bills and Other Matters
Consideration in Committee of the Whole of Bills and Other Matters
February 20th, 2014
See context to find out what was said next.