The Minister mentioned that it works both ways and I agree. Our client service officers

do a lot of work and work with a lot of individuals who sometimes get a little irritated with the process. Mainly I’m just worried about their safety if we do have a mobile client service officer going into the households of some of our clients.

The next question I have for the Minister is whether or not we have proper training across the whole department from region to region to ensure that the assessment that our client service officers do and the directors who approve these assessments have the proper training to do so. In one area people are getting a better assessment than others. So I wonder if that training is the same right across the Northwest Territories and whether or not there’s training available on a yearly basis to bring these individuals in. Thank you.