When a client comes to the office, our CSOs, I believe, do a great job. Within the last government, a lot of changes and improvements and developments have been made, compliance and audit of the files have been developed, our regional managers actually do a monthly compliance of the workloads that their CSO's do. We have increased the staff training, as well as development. We also got to understand that in some cases, with some of our clients, they also need to live up to what is in the lease agreements with their renters as well, when going through this. Thank you, Mr. Speaker.