Yes, we have met with Northwestel in asking them to change the recorded message. Northwestel is not willing at this time to change it. They say it's due to technical and liability concerns. They've also talked that it would require a technical upgrade and they're concerned that it may jeopardize the current message should a new approach prove not successful. However, we are still working with Northwestel regarding cellular service providers, and we're trying to figure out if we can actually redirect callers that call into cell service to the existing emergency numbers that we have.
Caroline Cochrane on Question 347-18(2): 911 Emergency Telephone Services
In the Legislative Assembly on October 18th, 2016. See this statement in context.
Question 347-18(2): 911 Emergency Telephone Services
Oral Questions
October 18th, 2016
See context to find out what was said next.