I would just like to provide a little bit of clarification. There might be a slight misunderstanding. The broad category of chronic psychosis does provide for coverage of a variety of mental health conditions. Those are based on advice from referring clinicians. Individuals need to consult with their referring clinician to determine whether their condition is in fact covered by the extended benefit under the chronic psychosis category.
I believe that most patients in the Northwest Territories are getting the care they need. However, it is clear that we need to update the policy and associated guidelines to ensure that they are focused on patients' needs and support the clinicians in the work that they do. I would also suggest to the Member and all Members that, if you are aware of someone in real need who is not being served by the system, I would encourage them to reach out to their local healthcare providers or even our system navigator to explore the opportunities for exceptions that the system can put in place where there is hardship.