As much as I'd like to be able to control the weather, we can't. When there are flights cancelled as a result of weather, we work with our residents to make sure that those appointments are rescheduled and the flights rescheduled appropriately. The Member has brought that concern from his region to me. I share his frustration on the number of cancellations that occurred.
Following up on our discussions, the department did follow up with one of our main contractors from Medical Travel, who does the majority of the flights in the Nahendeh region. They indicated to us that it has been a particularly harsh winter. As a result, they have had to either reschedule or cancel a number of their flights.
Once again, our priority is to making sure our residents get the care they need and they're getting the appointments. We work with our residents. Yes, sometimes that means that appointments have to be cancelled, but we work with them to reschedule them as quickly as possible and to get them on flights as quickly as possible. It's not as always as smooth as we'd like, but we're committed to providing that service to our residents.