I will ask the Minister later about the deputy rental officer position. The annual report also spoke to the growing complexity of files before the rental officer and cites this as one of the reasons the wait times are increasing. In Alberta in 2014, the residential tenancy dispute resolution service was introduced as an alternative to the court systems and a way to reduce complexity. For example, the service limits hearings to 30 minutes, and the government took steps on implementation by hiring necessary staff and making a wide range of information documents, handouts, and tip sheets available online. So, can the Minister identify what drives the increasing complexity he mentioned and what is being done to help the rental officer tackle this challenge?