The system that existed before was purely an apprehension-based system that did not actually focus on building families or supporting the residents of the Northwest Territories. If a child was at risk, they were taken. That is not what the residents of the Northwest Territories told us they wanted. They wanted a system that supported families and help build families. That's what we put in place.
Again, we acknowledge that we did not necessarily get it right as far as roll-out. We spread our staff too thin. We have invested millions of dollars in this change initiative to bring in the tools that our employees told us they must and need to have in order to do the work of Child and Family Services, which includes bringing in the system. The Member's assertion that nothing was invested in here is completely unfounded. Where we did not nail it, where we did not get it right, was providing our staff with the available resources. We are struggling in two ways. We have massive turnover, which is incredibly frustrating. This is a very high-burnout profession, and our employees are feeling the pressure of being spread too thin. We are working with them to address that.
I've already indicated we are intending to increase the number of positions through the next budget cycle. We have put in a proposal to do that, which is going to come to this House for all Members to see. They can see the actions in front of them. They know what's coming, and we are prepared to invest more. We are prepared to get it right.