Mr. Speaker, I have actually been having conversations with some of our front-line staff to try to get a determination as to some of the frustrations they feel. Part of the frustration they feel is that, with the implementation of Building Stronger Families, they were asked to do an awful lot, both provide their duties and services they did prior to implementation but also learn and test an entire new system. It has made them a little thin. They have said they want more training. They have said they want better contact and involvement in making decisions. They want to be able to know that their voices are heard.

We have actually actioned every one of the issues that they have raised, following up on our May 2017 audit, and we have already started to see some improvements. I had a conversation with a couple of them last week who said they haven't felt this supported since pre-implementation of Building Stronger Families. They are excited by the direction we are going and excited by the direction we are taking.