That is a very broad question. We know that in the Northwest Territories we do have some pretty great staff out there providing services, and many of our residents are getting timely and good care, but there are certainly residents who are raising issues. It is important for us to learn from those issues.

I would strongly encourage that the Member, and all Members, in fact, if they have a resident who has an issue with the care that they have received, please bring it forward to our quality assurance professionals so that they can review those situations and make recommendations to help us ensure that some of those unfortunate situations are not occurring on a regular basis.

We want to have a system that is constantly evolving, improving, and growing to meet our clients' needs, but we need our residents to be part of that process as well.