Education, Culture and Employment is supposed to be actually providing as much, the best, customer service as possible. I cannot say that every single person is always doing that, but the direction is that they should be very consumer focused, and they should be, actually, if there are seniors who are struggling financially, they should be talking about all of the options. So, if they are accessing this program and their income is low and they are still in need, then my hope, and I will look into that, is that they should actually be referring people and saying, "Would you consider income support?" Recognizing again that many seniors are very stubborn and very proud and very proud in their ways, so sometimes asking for help is not always easy for that population. Thank you, Mr. Speaker.
Caroline Cochrane on Question 592-18(3): Seniors' Home Heating Subsidy
In the Legislative Assembly on February 21st, 2019. See this statement in context.
Question 592-18(3): Seniors' Home Heating Subsidy
Oral Questions
February 21st, 2019
Page 4943
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