Thank you, Mr. Speaker. The MLA is absolutely correct. There is not enough time to do them all. I would love to be able to do them all, and I cannot, so what we have done is, just as when I had the housing portfolio we had done the short-term, mid-term, and long-term goals, that is the process that we are in now. We will be sharing that with the MLAs and the standing committee within the next couple of weeks, and also the NGOs, because I do believe in "nothing about us without us." It was their meeting. We have been keeping them engaged right through.
The short-term goals that we are really focusing on right now, and we will be providing a full Minister's statement tomorrow, actually, are really around the communications. People are feeling that they did not know what their rights were, that the forms were too cumbersome, that they did not know their right to appeal, the programs, et cetera, things like that, so we are just doing up a new participant handbook. We actually hired an outside consultant to come in and help us streamline some of the forms, to make sure that they are appropriate, that we are only asking the information we need instead of things we do not need.
We are also really working on our relationship with the NGOs, too. It's important to note, Mr. Speaker, that the NGOs stated that this is the first time that some of them had ever been consulted on income support. My own experience in the NGOs, I cannot remember ever being invited to a meeting where NGOs were asked what their experiences were. We committed actually that, every six months, we would provide a forum that NGOs and clientele can actually provide input into the Minister, and I think that is a huge step.