Thank you, Mr. Speaker. The GNWT has government services officers, or GSOs, working in 22 single-window service centres across the Northwest Territories. These GSOs help people in the smaller communities by helping them to access government programs and services and by putting them in touch with the right people to answer their questions or help them with their problems. I fully support this program, Mr. Speaker, which helps make the GNWT more accessible for my constituents and other communities in the NWT.
In March of 2017 the Premier announced a joint 12-month service delivery pilot project in Fort Providence, Fort Liard, and Tuktoyaktuk. Government service officers in these communities were trained to provide in-person services on behalf of Service Canada, the federal government's single-window service centre, in addition to their duties for the Government of the Northwest Territories. The government service officers were trained to help residents with applications for six federal programs; Apprenticeship Grants, Canada Pension Plan, Employment Insurance, Guaranteed Income Supplements, Old Age Security, and the Wage Earner Protection Program. Fifteen single-window service centres have now expanded their services to help deliver these federal programs and services.
Unfortunately, Mr. Speaker, I am hearing about the frustration that GSOs are experiencing with respect to providing access to the federal programs and services. They are having difficulty with the federal government's computer system. I am hearing that the system shuts down a lot, freezes, and that, even when it is up and running, it is slow to access. Considering that these are GNWT employees, I am wondering if it might not be better to have them stick to helping the people with GNWT programs and services. A lot of time and effort has gone into providing training to our GSOs, and would hate to see anyone leave their jobs because they are frustrated with the federal government's outdated software. Mr. Speaker, I seek unanimous consent to conclude my statement. Thank you.
---Unanimous consent granted