There have been some staffing issues in Fort Providence, and there hasn't been someone there, permanently, every single day for quite a while. I am happy to announce that, on January 27th, that position was permanently staffed. A lot of those issues that the residents have been facing are going to be cleared up. This person has previous experience as a client service officer, so the client service officer can help clients access their banking information. There is office equipment, phones, faxes, and computers at the office that they can use. There should be no reason that they are being sent away.
That being said, the Member has brought these concerns to me, and so I am going to dig deeper. I can look into this and get back to the Member with more specifics.