Yes. I believe that there was an evaluation done. The 2018-2019 service evaluation was conducted. It was shown to be very positive; 352 requests came through in one year from April 1, 2018, to March 31, 2019, requests in French. The difference with that model is that model is actually based in Yellowknife and provides services to the whole Northwest Territories. The single-service window model is specifically each small community having access to somebody where they can walk in. Not everyone in small communities has internet. Maybe some of them don't even have cell phones. It is about being accessible on the ground for them. That is a different model. It is the same concept but a different model.
Caroline Cochrane on Question 61-19(2): Northwest Territories Single-Window Service Centres
In the Legislative Assembly on February 12th, 2020. See this statement in context.
Question 61-19(2): Northwest Territories Single-Window Service Centres
Recognition Of Visitors In The Gallery
February 12th, 2020
Page 110
See context to find out what was said next.