Thank you, Mr. Speaker. The Health and Social Services authorities have a complaints process in place where clients are encouraged to talk with their local healthcare or social service provider as a first step. If they're not satisfied, there is also a follow-up step with the regional quality representative. For serious private practice concerns, confidential investigations are carried out by the NTSSA, with the support of the Department of Finance and the Department of Human Resources. In all investigations, principles of due process are followed to hear from everybody who is involved in the complaint, including the staff. The employer can then determine what action is required to address the concerns. Complaints of misconduct can also be submitted to the complaints officer of the regulatory bodies for nurses, doctors, dentists, pharmacists, social workers, and midwives. Thank you, Mr. Speaker.