Thank you for that explanation. I think that the hiring of relief staff, I'm not really sure how much you need to analyze the fact that you need relief staff and you need to have other management requirements that are not currently being met, so I'm not really sure that another study on what is lacking, it's my understanding the department actually has quite a good understanding of what's missing in this department, from a staffing requirement. Has the department looked at potentially moving Med Response out of 911, since there seems to be a lack of communication or working together there, over to 811 to start the implementation of a public safety department and, instead, transferring the $1 million that Med Response gets to 911 to properly fund it? Is that something that the department has looked at? Thank you.