Thank you, Mr. Speaker. The idea of having a full-government approach to integrated service delivery and rolling this out across the GNWT is a big aspiration, and it takes a lot of work. It's an entire culture shift. It's not something that can be done overnight, although I wish I could snap my fingers and have it done. I share the Member's passion on this, so perhaps I can talk a bit about what's been done and some potential timelines.

In January, the territorial director for integrated service delivery engaged with over 100 GNWT staff to provide information on the fundamentals of integrated service delivery to start getting information out there. As well, the Territorial Senior Management Committee, which is comprised of senior managers from the various departments, are advocates for integrated service delivery within their departments. Most recently, a visioning exercise was completed with the management committee on February 2^nd and 3^rd to focus on change management and readiness and resulted in a solid understanding by all members of the committee of what the conceptual framework could look like for integrated service delivery. By April of this year, the department will have the conceptual framework finalized, and this work is critical to developing a real work plan, where we can actually start rolling things out. Working groups will be formalized based on the framework, and they are going to be likely linked to specific actions, to carry out specific actions. These working groups will develop the key milestones and timelines related to each of the actions.

Some of the actions could include things like privacy and information sharing. Right now, that's a bit of a barrier, and the Member knows all about it. Our legislation requires us to really create agreements between departments so that we can focus on the individual instead of focusing on the barriers that stop us from helping the individual. The actions could include internal and external stakeholder engagement, and that has to happen. We have to talk to communities. We have to know what services are needed and what services communities can help us with. There could be demonstration sites. What I mean by that is sites where perhaps we could pilot some things that we are not a hundred percent sure will work yet but we figure it's worth a shot.

One example is integrated case management. There are other places in the territory where they are doing some interesting things to integrate service delivery, for example in the Tlicho region, so perhaps there could be a demonstration site there, as an example. We have not had those discussions yet, but I am just throwing that out there. It's also the development of standards of practice and training. There is a lot of work that needs to happen, but I can assure the Member that I am fully committed. Thank you, Mr. Speaker.