There is no arguing with the Member. She is absolutely right. It would be really nice if people could stop and hit one service centre and be able to get their answers addressed and the services they need and to actually not have to walk to the next government office two blocks or five blocks away, whatever it may be, that they could pick up the phone. That is the goal of the government, eventually.

Giving credit in the last Assembly when they started the integrated case management program, that was the goal, that it would become a pilot project, and from that work, which we're just concluding, we just did an evaluation, I believe, a while ago, and again, showed success. That work would actually be transferred and that we can actually get more and more departments to be doing that work. It is part of the answer. It's not the only answer.

I didn't like one-stop shopping because I heard from too many people that when you have one-stop shopping, if I get mad at that worker and that worker is mad at me, I have nowhere to go; but I think that there is a combination that's needed, Mr. Speaker. It's not just a one-stop shopping. Maybe it's an option that you can have a one-stop shopping service officer, somewhere to go, but also give people the options that, if I don't want to go there, I can still go to income support or housing on my own so that I can access those services.

I think that we need to look at all of the options that are available, Mr. Speaker. We have to make sure that our services are people-centred. People-centred sometimes does not mean there's only one right answer; it means having a combination of answers for people that meet their needs. I think that is the work that we are doing now, and we will continue to. We are more than open to suggestions on this issue. Thank you, Mr. Speaker.