The process is this: the blood is drawn in the community the person is in, and it is then sent to Stanton lab for processing. The reports are then sent back to the community through electronic medical records, and electronic medical records has instituted a set of rules which provide the nurse in charge or the primary caregiver in the community with a flag that says the lab results are back and that they are out of range and that attention needs to be paid with a follow-up appointment. It shouldn't matter who the nurse actually is in the given situation.

The information is entered into the electronic medical records, and then, as I say, there is this flag that appears that says they need to follow up with the person whose blood was taken. Then, of course, if the values were out of range, they would book a follow-up appointment and make sure that they are in contact with the patient to help him or her manage their condition. At the moment, I feel that we are in a situation where, even though staff changes in small community health centres, we, in fact, have a system that will carry diabetics through.