Thank you, Mr. Speaker. Mr. Speaker, right now, ITI staff in the region, not only are they, of course, themselves no doubt suffering and experiencing directly the impacts of the floods, but I know that they have been involved in the front lines of helping with the efforts to really just provide immediate necessities and having immediate needs addressed.
So, you know, a course of thank-yous should be made as well to ITI staff there who I know are working very hard on that frontline. With respect to what's going to come next, Mr. Speaker, we've been doing a lot of relief and recovery effort in the last year and half now. That will continue, whether in the context of the pandemic or whether in the context of the floods.
And already I know of at least one example of where ITI staff from another region were able to ensure that programs and services and the needs of businesses were being met in a timely way, because they could step in even when the ITI folks in the region were unable to. That will certainly continue. So there will not be any delays, which is important, of course, applying for programs that may be in a federal nature.
I should mention BDIC which has also been over the last year saying to really take a client service approach. They contacted every single client that had outstanding loans to see if people needed to renegotiate things as a result of COVID.
And, again, I think that philosophy that we've seen will continue in the next year. Thank you, Mr. Speaker.