Thank you, Mr. Speaker. I think if you have a director, then it would be more consistent than spreading it out perhaps. But the director is a statutory officer of the income assistance program, and the director has given discretion to regional managers and client service officers to issue rental benefits on the behalf of clients.
So in situations where a client doesn't have their name on the public housing waitlist or their rent exceeds the limits that we have on rent, the client service officer has to seek approval from the director but in my experience that happens very quickly. People aren't waiting days or weeks for this to happen. So having that central authority provides the consistency that the Member is talking about, and we don't sacrifice time. Thank you.