Thank you, Mr. Speaker. Mr. Speaker, we have layers of mechanisms to ensure that the services that we deliver are appropriate, culturally safe, and effective. We have, of course, the new patient advocates. We have the office of client experience, which will look into particular complaints of the kind the Member has brought forward. The people who work in the health centres are licensed by regulatory bodies. Those bodies have complaint processes. We also, of course, are accredited on a regular basis. The next accreditation exercise will take place in September. So accountability is happening at many different levels in the health system, and we strive for continuous performance improvement to better meet the needs of the NWT. Thank you.